Setup help

The app installs itself. We help you get it adopted.

Muet works the moment you download it. If you’d like a walk-through for your first session, a paper trail for your compliance committee, or an MDM-ready package for your IT lead to deploy across a fleet, we do that too.

TIER 01

Personal setup

Solo, not especially technical

Most people don't need this, since Muet installs in two clicks and the in-app onboarding handles the rest. But if you'd rather have someone walk you through it the first time, we'll do a 30-minute video call, share your screen, and have you reviewing your first document by the end.

Includes

  • Live install + Accessibility permission walk-through
  • Model picked for your specific Mac
  • Five real questions answered live on a document of your choice
  • Recorded if you want, so you can rewatch
Book a personal setup
TIER 02

Team rollout

Law firm, financial advisory, clinic, 3 to 50 Macs

For firms that want everyone on the same version, the same model defaults, and a paper trail for the partner who asks 'and how is this safe?' We work directly with your IT lead and at least one partner so the rollout is signed off, not just installed.

Includes

  • Volume licensing with a single billing contact
  • One-page security brief written for non-engineers
  • Live Q&A with IT and the partner who'll vouch for it
  • Shared model and document-handling defaults
  • Deployment checklist tailored to your fleet
  • Remote rollout or on-site if you'd prefer the room
Plan a team rollout
TIER 03

Enterprise & on-premise

Regulated industry, managed fleets, or sensitive sites

For regulated estates, managed fleets, and air-gapped networks. We deliver an MDM-ready package, sit through your CISO's architecture review, and handle the deployment specifics for sensitive sites including SCIFs, clinical networks, and intelligence environments. Pricing scales by seat-count band.

Includes

  • Signed .pkg for Jamf, Kandji, Mosyle, Workspace ONE
  • Device-policy configuration profile
  • Air-gapped installs for SCIFs, clinical, intelligence environments
  • CISO architecture review session
  • On-site deployment where the room can't connect
  • Custom SLA and support routing
Discuss enterprise deployment
NOT SURE WHICH?

Tell us about your setup. We’ll point you at the right one.

A short note about who you are, how many Macs, and what you’re trying to do. We reply within a working day with a recommended tier, or a custom proposal if your situation needs one.