Plain-language terms.

Use Muet fairly. We’ll keep it working and respect your privacy.

These terms govern your use of the Muet website and the Muet desktop application (together, the “Service”). By using the Service you agree to these terms. If you don’t agree, please don’t use the Service.

Who provides the Service

The Service is provided by Kuria, MB (“we,” “us,” “Muet”), a company organised under the laws of Lithuania. Contact: info@muet.ai.

Your licence

A Muet subscription gives you a non-exclusive, non-transferable, revocable licence to run the Muet desktop application on a single Mac you own or control. You may move the licence to a different Mac at any time by deactivating the current device from inside the app. A “device” means one Mac, and each licence key is tied to one device at a time.

Restrictions

You may not:

Redistribute, resell, sublicence, lease, or rent the app.
Modify, decompile, reverse-engineer, or extract Muet’s source from the binary, except where the law expressly prevents that prohibition.
Circumvent the licence-validation system or share your licence key.
Use the Service to do anything illegal, harmful, harassing, defamatory, or that infringes someone else’s rights.

Your content stays yours

All documents, prompts, answers, edits, and any other output you create with Muet remain entirely yours. We claim no ownership, no licence, no rights of any kind to your content. Muet runs on your Mac; your work stays on your Mac. Even if we wanted to look at it, we couldn’t. See our Privacy Policy for what the app does and doesn’t send.

Payment, auto-renewal, and Merchant of Record

All subscriptions are sold and processed by Polar Software, Inc., our Merchant of Record. Polar handles billing, applicable sales tax / VAT, currency conversion, chargebacks, and first-tier billing support. Your receipt and statement descriptors will reflect Polar’s name alongside Muet. Subscriptions are billed in advance for the term you select and renew automatically at the then-current price unless you cancel before the renewal date; you can cancel at any time from your Polar customer portal or by emailing us. Polar’s buyer terms and privacy policy apply to the transaction itself. These terms apply to your use of the Muet software.

Refunds

We offer a 30-day money-back guarantee on any new subscription, no questions asked. Email info@muet.ai and we’ll process the refund through Polar within one business day. After 30 days, the current billing period is non-refundable, but you can cancel at any time and won’t be billed again. EU consumers have additional withdrawal rights under the Consumer Rights Directive, and those are not waived by anything in these terms.

Cancellation

Cancel any time from your Polar customer portal (link in any receipt email) or by emailing us. Your licence keeps working through the end of the paid period, then stops authorising new sessions. You keep any work you’ve already created.

Updates

Muet checks for updates periodically and installs them after verifying a cryptographic signature, refusing any update that is unsigned or has been tampered with. You can disable automatic update checks from inside the app, though we recommend leaving them on so you receive security fixes promptly.

Service availability

The Muet desktop app runs locally and does not depend on our servers for normal use. Our servers handle licence validation and serve the website and software updates. If those servers are temporarily unavailable, your installed copy of Muet keeps working under a short offline grace window, after which the app will need one successful licence validation before continuing. We do not commit to any uptime SLA, but we will make reasonable efforts to keep the service available.

Third-party software

Muet incorporates open-source components, each used under the terms of its respective licence. The full list of components and their licence texts is bundled inside the application. The Software may also download and run a third-party language model subject to its own terms of use, which are presented to you in-app the first time the model is fetched and which you must accept before using it.

Acceptable use

Don’t use Muet to violate the law where you are, to circumvent another organisation’s privacy or security controls, or to produce content intended to defraud, harass, defame, or harm others. We reserve the right to terminate accounts used for serious or repeated abuse, with refund of any unused prepaid period.

No warranty

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or error-free operation.

Muet is a tool. The local language model can produce inaccurate, incomplete, or biased output. You remain the professional applying judgment to anything Muet produces, especially for legal, medical, financial, or other consequential decisions. Do not rely on Muet’s output as a substitute for qualified human review.

Limitation of liability

To the fullest extent permitted by law, our aggregate liability for any claim arising out of or related to the Service is limited to the amount you paid us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility.

Some jurisdictions don’t allow exclusion of certain warranties or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted. EU consumer rights, UK consumer rights, and similar mandatory consumer protections are not waived.

Indemnification

You agree to indemnify and hold us harmless from any third-party claim arising out of your misuse of the Service or your violation of these terms. We will tell you promptly of any such claim and let you control the defence at your expense, provided you don’t settle it in a way that admits liability on our behalf without our consent.

Termination

You may stop using the Service at any time by cancelling your subscription and uninstalling the app. We may suspend or terminate your access if you materially breach these terms (especially §11 acceptable use), with notice except where the breach is severe or unlawful. On termination the licence in §02 ends immediately; sections 04, 12, 13, 14, and 17 survive.

Changes to these terms

If we change these terms materially, we’ll update the date above and email active subscribers and mailing-list members at least 14 days before the changes take effect. If you don’t agree with the new terms, your remedy is to cancel before they take effect; we’ll refund the unused portion of any prepaid period. Changes don’t apply retroactively.

Governing law and disputes

These terms are governed by the laws of Lithuania, without regard to its conflict-of-laws rules. Disputes will be resolved in the competent courts of Lithuania. EU consumers may also bring claims in their country of residence under mandatory local law; nothing in this section overrides those rights.

Severability and entire agreement

If any part of these terms is held unenforceable, the rest remains in effect. These terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service, and supersede any prior agreement on the same subject.

Contact

info@muet.ai